Policies
Shipping, Processing, and Order Policy Information
Thank you for your interest in our products. Below you will find important information regarding shipping, fulfillment, and company policies.
📍 Location & Shipping
We are based in the United States and exclusively use the U.S. Postal Service and UPS for all shipping.
• Professional Packing: We take pride in careful and professional packaging to ensure your items arrive safely.
• Shipping Questions: Please contact us at beggarscanyonsales@gmail.com for any questions related to shipping.
❗Important Policies (Please Read Before Ordering)
• No Cancellations
• No Refunds
• No Order Transfers
Due to our manufacturing process, inventory system, and very small staff, we are unable to split, customize, or reformat any product bundles beyond what is listed for sale.
We cannot offer any discounts beyond what is already reflected on the website, including for master kits or bubble quantity price points.
🎄 Holiday Shipping Notice
Orders placed on or after November 25th are not guaranteed to arrive by Christmas. There are many variables during the holiday season such as increased order volume, postal delays, and weather.
Once your order leaves our facility and enters the postal system, we no longer have control over its handling or delivery time.
⚙️ Order Fulfillment Process
Each order goes through the following five stages:
• Processing
• Staging
• Production
• Packaging
• Fulfillment
Please note:
• Most items are handmade to order, and not kept in large inventory due to the vast range of available products.
• Orders are processed in the order received, regardless of size.
• No expedited or priority production. Every order is treated equally.
• Orders may take up to 31 business days to process. Larger orders or periods of high demand may require additional time.
You will receive an email with tracking information once your order is complete and ready to ship.
⏱️ Turnaround Time & Staff
We are a small, family-run company doing everything in-house—from manufacturing to fulfillment. We do not outsource any part of our production. Everything is proudly made in the USA.
We operate full-time, daily, working around the clock to fulfill orders while maintaining the high quality we are known for.
📩 Contact Us
For any questions, please email us at:
(Please send clear and complete questions so we can assist you efficiently.)
⚠️ Attention: Mandatory Information Required
If you contact us by phone or email regarding an order, you must include the following information:
• Full name
• Order number
If this information is not provided, your message will not receive a response.
This policy is strictly enforced. Thank you for your cooperation.
😊 We deeply appreciate your support and patience. Your order matters to us, and we’re committed to delivering top-quality, handmade items that reflect our passion and craftsmanship.
Thank you for your business! - TEAM BCT
For any questions not answered by our polices, please visit our FAQ page.